We can ship to virtually any address in the United States, including APO/AE addresses. All orders placed before 4pm MST (Mon - Fri) will be shipped the same business day, for free, with tracking via UPS Next Day Air. Orders are NOT shipped or delivered on Saturday. All orders placed before 4pm MST on Monday - Friday will arrive within 1 business day (no Saturday or Sunday delivery), as all of our orders are shipped via UPS Next Day Air. If ordered after 4pm MST, the package will be shipped the next business day only within the USA, otherwise the package is mailed via UPS Standard mail to all other countries. If ordered on Saturday or Sunday, it will be shipped on Monday. Also, all orders placed with a PO BOX address will be shipped via USPS Express Mail, as UPS does not deliver to PO BOX addresses.
Feel free to track the status of your order at www.UPS.com using your tracking number.
For international orders your country may apply a duties and tax fee to deliver your product. This fee is charged directly by your government as taxes for importing the product and is the responsibility of the customer to pay upon delivery. This amount may vary based on the value of your package, on average it will range from as little as 5$ up to 25$ for more expensive packages. This duty and tax fee is very similar to a sales tax fee if you simply purchased this product inside a store. Since we don't charge our customers sales tax, this would simply be comparable as an applicable tax to all international orders. Based on our experience you may not even have to pay any fines or taxes depending on your country. We ask that all customers to simply expect to pay a small duty and tax fee upon arrival for the package for international orders, and if they are not charged, all the better. The mail carrier will not leave the package without payment of the duties and tax. If the package is refused upon arrival there may be restocking fee's and no reimbursement for the shipping cost when the package arrives back to our warehouse.
International Shipping Testimonial
"I wanted to thank you because the hcg arrived safely in Australia and I started it this morning!! I'm very excited and it appears to be an excellent product with very clear instructions, both online and in the little booklet. thx much!!" - Susan C. Sydney, Australia
Return Policy We are so confident that you will be 100% satisified with your purchase that we offer a 90-day, money back guarantee on all of our products. Purchase with confidence, knowing that you've taken the first step to a newer you. If you are not completely satisfied with your purchase we will provide you with a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item). If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you purchased using Google Checkout or simply do not remember your login details, return your bottle to the following address with any contact details that we can use to locate your order. This includes a shipping name or address used when you initially placed the order, or even a contact phone number. Once received by our distribution manager, it usually takes 5-7 business days for it to be processed through our billing department, and you will receive an email confirmation of the refund.
OfficialHCGDietPlan 1453 West 40 South, Lindon, UT 84042
Testimonial Regarding Our Return Policy "This Company is the most professional Company that I have ever conducted business with. Their work ethics is top of the line. They are honest, courteous, reliable, quick and knowledgable.The support that they offer is incredible it doesn't matter at what time and what day they are there to immediately help with any and all issues in a friendly and personal manner. My purchase was received quickly and accurate, well packaged and everything as promised, the pertinent documents with my purchase were also received immediately, and when due to my system I was unable to download one of the documents they immediately responded with a different format for me to use and the issue was instantly resolved by them, I was totally impressed by everything this Company had to offer. I felt at ease and comfortable through the whole transaction if all the Companies out there were as honest and professisonal as this Company is there wouldn't be hesitant buyers.TThis Company is crystal clear about all of their selling practices, they put their money where their mouth is, they stand by their products, by their guarantee by their promotions everything that is stated in their website is actual and truthful, I don't have but only great things to say about my experience with this Company, and because of that I had to make it known to the public and I can guarantee that anyone that does business with this Company will enjoy a smooth, positive and extremely pleasant transaction. Thank you" - Lili
Notice: Official HCG Diet Plan does not offer any medical advice and does not allege to be a provider of medical information. Just as with the start of any diet or new supplement we recommend that all of our customers defer to the advice of their medical provider prior to starting the diet. All HCG products sold on this website are based off of Dr. A.T.W. Simeons protocol called "Pounds and Inches", which is included free of charge in every package.